Case Management
Do you need a little extra help?
We all do from time to time. That’s why SCC has a Student Support Case Manager to meet with students to assess their concerns and wellbeing and develop action plans to empower students to address current and on-going needs.
Our office hours are Monday through Friday 8:00 a.m. to 4:30 p.m. in the SCC Main Building Room 1123 (campus map).
Contact Information
Counseling Services
Student Life
SCC Main (1-SCM) 1123
636-922-8536
studentlife@stchas.edu
Case Management Services FAQs
What does a Case Manager do?
The Student Support Case manager may assist you in navigating your college experience
through resources, guidance, and customized one-on-on services. This may include:
- advice on handling classes
- referrals to college resources
- help finding and utilizing community supports
- linkage with mental health services
- help managing medical and psychiatric needs
- coaching to develop study skills
You’ll leave your appointment with an action plan that guides you through the next steps you’ll need to take to get to a better place -- but don’t worry! You’re never alone. Help is always just a phone call or email away.
View a list of local and national community resources
How can I refer an SCC student for assistance?
Oftentimes, faculty, staff, and fellow students at SCC are the first to become aware of a student’s struggles. If a student is in a dangerous or life-threatening situation, call SCC’s Department of Public Safety at 636-922-8545. If a student could use some help -- whether with school, mental health, or any other area -- but is not in an immediate crisis, fill out and submit the Student of Concern Form. All submissions go to the Office of Student Life and are triaged to ensure proper handling of every situation. Someone will be in contact with the student to offer support and services within about 24 business hours.
In need of Immediate/ Crisis Support?
If you, or someone you care about, are in need if immediate support or are discussing suicide, please contact the following:
- SCC’s Department of Public Safety at 636-922-8545
- Suicide and Crisis Lifeline - call or text 988 or chat 988lifeline.org
- Behavioral Health Response’s (BHR) 24hr crisis line at 314-469-6644
- Crisis Text Line - Text the word “HOME” to 741741
Additional Resources
St. Charles Community College students have FREE, 24/7 access to virtual care services with TimelyCare — the virtual health and well-being platform from TimelyCare, designed for college students. Students do not need insurance to access TimelyCare services. Download the app on the Apple Store or Google Play. As part of St. Charles Community College’s partnership with TimelyCare, students have access to services in TimelyCare, including:
- Scheduled Counseling: Choose the day, time, and mental health provider that works best for you. (12 visits per year)
- TalkNow: 24/7, on-demand emotional support to talk about anything, including anxiety, relationships, depression, and school-related stressors.
- MedicalNow: On-demand support for common health issues, including cold, flu, and allergies.
- Scheduled Medical: Choose the day, time, and medical provider that best works for you.
- Health Coaching: Develop healthy lifestyle behaviors, including nutrition, sleep habits, time management, and mindfulness.
- Self-Care Content: Visit the Self-Care tab for 24/7 access to tools and resources, such as meditation and yoga sessions, helpful videos, and short articles from experts.
- Basic Needs Support: Get connected to free or reduced-cost community resources, including food and housing assistance, transit support, childcare, and finances.
Students have access to TimelyCare services 365 days a year. That means you have access during breaks, after-hours, and any time you need support! Visit timelycare.com/stchas to get started.