The SCC Help Desk is available for
all students who need technical assistance with any of our online
services:
Help Desk Services
- Activating your account
- WebCT
- SCC Connection
- Online registration
- Accessing class schedules
- Viewing your grades
- Transcripts
- Forgot your password or login ID?
Frequently Asked Questions
Wireless Connection Information
Helpspot (online trouble reporting system)
Microsoft Office 2007 Quick Start Tutorial
Use Helpspot, SCC’s online Help Desk, to submit a request for help with
computer problems or to check on the status of your request.
Follow these easy steps to submit or check on a request:
1. Click on the Helpspot link.
2. Click on Submit a Request.
3. Complete the form. All boxes in red must be completed in order for your request
to be processed. The more details you include, the better we will be able to
help you.
4. Click on Submit Request at the bottom of the form. You should
then see a window that acknowledges your request and that includes an access
key. You can use this access key to check on the status of your request.
If you do not receive this window and access key, you may have missed completing
one of the mandatory fields.
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Contact
Information
Phone: 636-922-8555
E-mail: scchelpdesk@stchas.edu
Location: LRC 146
Fall Hours
Monday-Thursday
7:30 a.m.-10 p.m.
Friday
7:30 a.m.-4:30 p.m.
Saturday
9 .a.m.-2 p.m.
Help Desk Supervisor
Gayle Palmer
636-922-8378
Help Desk Staff
Andrew Nicholson
Ryan Buenemann
Lindsey Lewis
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